Common Technical Support
Questions
WINDOWS VISTA USERS
Windows Vista has new
security features which has
created an additional step to
installing many different types
of software including 4XFindMe.
If you get an error when
installing the 4XFindMe software
on a Windows Vista machine
please follow these steps:
-
Download the 4XFindMe software
again by clicking the Download
Now link above and selecting
"Save" instead of "Run".
-
Save the file 4XFindMe.exe to
your desktop.
-
After downloaded, the file will
be on your desktop, right-click
on the 4XFindMe.exe file and
select "Run as
Administrator".
WINDOWS
XP USERS:
Some
Windows XP users may experience a JAVA error when running the 4XFindMe
software. You are getting this error because you need to upgrade to
the latest version of Java from Sun Microsystems. This upgrade
will take you less than 2 minutes and will also improve your Internet
Explorer performance.
To upgrade please click the link below:
http://java.com/en/download/index.jsp
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